Pricing
For practices up to a 30,000 patient community
| Contract Length | Year 1 (Catchment Fee) | Year 2 (Basic Fee) | Year 3 (Basic Fee) |
|---|---|---|---|
| 1 Year | £0.26 | — | — |
| 2 Year | £0.26 | £0.18 | — |
| 3 Year | £0.26 | £0.17 | £0.17 |
For PCNs and practices with more than 30,000 patients
| Contract Length | Year 1 (Catchment Fee) | Year 2 (Basic Fee) | Year 3 (Basic Fee) |
|---|---|---|---|
| 1 Year | £0.26 | — | — |
| 2 Year | £0.26 | £0.16 | — |
| 3 Year | £0.26 | £0.15 | £0.15 |
What’s included?
- Onboarding, training, and full system setup (included in year 1 fee)
- Ongoing access to all features
- Unlimited staff users per site
Transparent pricing
No hidden fees. We offer straightforward and transparent pricing plans based on the size of your practice, with additional options for PCNs, Federations, and ICBs. As a GP practice, we are aware of how tight finances are, so we make it as cost efficient as possible.
Created by General Practice, for General Practice
We understand the current challenges faced by General Practices and therefore the importance and need for both value for money and efficient ways of working. GPnav is a cost effective care navigation solution to support practices to maximise their capacity and manage their demand.
Helping you meet the 2025/26 contract requirement
GPnav supports your practice in delivering consistent care navigation across all access routes, aligning with the ‘Faster Care Navigation, Assessment and Response’ element of the 2025/26 Capacity and Access Improvement Payment (CAIP).
By using GPnav, your team can:
- Standardise how patient requests are handled across phone, walk-in, and online contacts
- Use structured, GP approved prompts to capture the right information first time
- Offer patients the choice to wait for a preferred clinician, supporting continuity of care
This contributes directly to £0.46 per patient in CAIP funding – more than covering the cost of GPnav in most cases.
GPnav helps you meet the 2025/26 PCN contract releasing that all important funding to your practice, while making care navigation easier, safer, and more consistent, for your practice and your patients.
