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“GPnav offers General Practice a unique and innovative solution for consistent care navigation. All clinical workflows have been designed, tested and refined by our GPs. These workflows are built around a range of common symptoms to guide our reception team to the best standardised outcome for every patient every time.”
Dr. Ash Boodhun, GP
"As a nurse new to practice, GPnav has been useful in assisting the bookings team to know what I can and can't see. As I have gained skills and experience it gets updated accordingly saving a lot of time as the reception team can simply look on there instead of asking me if I can see a certain condition. This in turn then prevents inappropriate bookings and appointments being wasted."
Kate Baron, Practice Nurse
“GPnav seamlessly and consistently guides our reception team to reach the best outcome to meet a patient’s needs. Nursing and Health Care Support Worker appointments can be booked confidently knowing that the correct competencies are always available within GPnav. Important information is captured in a systematic way making call handling more efficient which has had a positive impact on the phone queue. Our team feel fully supported to help our patients and this has been really positive for team morale.”
